NOTE (April 25, 2013):
Since this article was published, it was determined that the Mountain View City Code provision that limited permissible solicitation (Sec. 21.28.3) was repealed in 2002. Currently, the Mountain View City Code does not restrict the hours of solicitation.
It should also be noted that generally, someone that sells goods or services must obtain a solicitation license each day they solicit in the City of Mountain View; however, non-profit and charitable organizations do not have to pay the daily solicitation license fee ($5).
Who are they?
Per The City of Mountain View city ordinance (MVCO) Sec. 18.1, a solicitor or peddler is defined as, “…any person going from door to door or doing business at any place other than in a permanent store building, selling, taking orders for or directing the selling, taking orders for or soliciting orders for goods, wares, merchandise or services.” Solicitors must pay a license/permit fee of $5/day to the City and the application to do so is purchased from the finance department at City Hall. All legally operating solicitors must display their photo ID along with a receipt from the City (shown below). The receipt will have the solicitor’s name and organization on it. This should match their photo ID.
If the solicitors are acting aggressively, trying to get inside your home, asking personal questions, or otherwise acting suspiciously, please don’t hesitate to call MVPD. Call 903-6395 or if you feel threatened, call 9-1-1. Try to provide a detailed clothing description and direction of travel. MVPD officers will attempt to locate the person(s) and will check to see if they are operating legally.
Important: Avoid pretending to not be home when solicitors knock on your door. Instead, use your peephole to see who it is. Talk to solicitors through the door or a window. Do not feel that you need to open the door. If you are not interested in what’s being offered, tell them without opening the door.
When must they stop?
Solicitors have to stop their activities between 6:00 pm and 9:00 am on Monday through Saturday or at any time on Sunday (unless previously requested to do so by the person residing there).